INFORMATION SHARED BY BUSINESSES OR INDIVIDUALS
Any information; Business or Personal provided to or collected by Researchica during your correspondence with Researchica will be controlled & managed by Researchica.
WHAT INFORMATION OF BUSINESSES OR INDIVIDUALS DOES RESEARCHICA GATHER?
Contact Details: This includes individual/ business name, location, the requirements & information exchanged, and contact details. This information is collected (1) when you register or subscribe with us, and/ or (2) establish contact with our support teams in context of [however not restricted to] services or products that we offer.
IP Address: Your IP address is recorded when you visit our website. This information is procured to establish our server connection/ acquaintance with you, and to authenticate your identity, and to improve your site browsing experience anywhere across the globe.
Credit Card or Payment Information: This information is collected when you make a purchase online at our website. A number of companies offer utilities that help visit websites anonymously; however, we will not be able to provide you with such anonymous experience at Researchica. Assuring you are a real person and that we’re dealing with a real company— is an integral part of our business.
Telephone Calls & Monitoring — We may record telephone calls for training and verification purposes.
Researchica fully understands your concerns regarding the sensitivity of these commercial data and has therefore invested in the best in class modern day technologies & methods for its failsafe upkeep and security.
Information via Other Sources: We might receive information about you or your business (e.g. references) to the extent permitted by law, from other third party sources as well. The information thus received from external sources applied with the information residing on our website can selectively be put in use to enhance your buying experience with us.
DOES RESEARCHICA SELL OR SHARE THE INFORMATION IT RECEIVES?
No, Never! Except for our own use which further percolates down to enhancing your experience on our website, we vow to never share or sell your important details to any external/ 3rd parties.
IS YOUR DATA TRANSFERRED OUTSIDE OF THE EU/EEA?
The business or individual data that we collect from you may be transferred to, and stored outside the European Union (“EU”) and the European Economic Area (“EEA”). In our attempt to keep our services affordable and competitive, we do use outsourcing for cost reduction so It may as well be processed by our staff and affiliates operating outside the EU/EEA. In which case the non-EU/ EEA country's data protection laws have been approved as adequate by the European Commission. Besides we also have contractual and other safeguards are in place with our affiliates operating out of the EU/ EEA zones.
HOW SECURE IS MY INFORMATION WITH RESEARCHICA?
Your privacy and trust make the bedrock of our business. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including secure hosting of our website, virus and malware protections and encryption of data in transit using TSL (Transport Layer Security) certificates.
We restrict access to personal information to Researchica' employees, contractors, agents and suppliers who need not know that information in order to process it for us. All our affiliates in house -or external are subject to strict contractual confidentiality obligations.
By visiting our website and/ or sharing your contact details with us, you automatically get subscribed to our newsletter. If you do not want to receive e-mail correspondence from us, you may click the ‘unsubscribe' link provided at the bottom of any of our marketing emails. If you face any issue with unsubscribing or seek any extra help regarding your data, please write to us at privacy (at) researchica (dot) org.
If you wish to register or become a member with us, please visit: Register Page
FOR HOW LONG RESEARCHICA HOLDS YOUR DATA?
Different sorts of individual or business data are retained for different periods of time. To be exact, your data is retained for as long as Researchica has a legit basis to retain it.
Personal data (e.g. when you provide when signing up for our newsletter lists) is retained until such time as you unsubscribe. Once unsubscribed, only a minimal information to ensure you stay unsubscribed is retained.
The retention of the data can last (as part of the terms & conditions contract) for a period of upto 5 years after ending the contract,
Under existing data protection laws and latest GDPR you have certain rights. These include:
Right of Withdrawal: you have the right to withdraw your consent at any time.
Right of Erasure: You have the right to ask for erasure of any personal data we are holding about you. However note that we may still be legally bound or allowed to retain certain pieces of your information as necessary to comply with our legal obligations, dispute resolution policy, enforcement of agreements, or defend a legal claim.
Right of Rectification: You have the right to ask Researchica to amend any inaccuracies in the personal data held about you.
Right of Access: You may request a copy of your individual or business data held about you by Researchica by writing at privacy (at) researchica (dot) com
Right of Restriction: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
The right of restriction also extends restricting automated decision making on your behalf, where there can be significant legal impact.
Right of objection: In certain circumstances, you have the right to object to our processing of your personal data.
How can I exercise my Rights?
Please contact us at privacy(at)researchica (dot) com and provide us with as much information as possible to enable us to complete your request.