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GENERAL ENQUIRIES

Researchica Ltd. is a UK based Market Research Aggregator focussed on delivering cutting edge Market Research, Innovation, & Consulting solutions. Our goal is to enlist high quality publishers and provide our prospective customers with solutions that are latest, high-on-quality, and rich-in-variety.

We aspire to do this by identifying and handpicking relevant publishers producing excellent research works across all the industries, globally.

Researchica also offers Custom Research services to businesses looking for bespoke solutions.

Contact Researchica 'Research Specialists Desk' with your bespoke requirements now.
The general queries can be sent to us using the Contact Us Form available at the Contact Us page.

For research specific queries, we can be contacted via 'Email Us’ option available at Research Details’ page — underneath the pricing table.

Note — To ensure our emails don’t get stuck in the spam box and reach each other, we request you to add support (at) researchica.com & support (at) researchica.org in your whitelist.
Yes, Researchica’s 'Custom Research Service’ is designed specifically to cater to such needs. You can use the ‘form' available at the ‘Custom Research Service’ page and share in detail your research requirements with us.
Firstly, we would request you to add our email addresses (support(at)researchica (dot)com -&- support(at)researchica(dot)org) in your whitelist.

If it’s been a day since you've written to us, please check your spam/ trash boxes.

If you have tried the above two steps, already you can this time try reaching to us by using our gmail ID: researchicaltd(at)gmail(dot)com
‘Receive Latest Research Alerts’ — is a free subscription service by Researchica (located at the footer of the website) catering exactly to this nature of needs.

You can stay updated on latest research across your preferred set of sectors by subscribing to this biweekly service.

NOTE — In order to receive uninterrupted/ regular alerts, kindly add newsletter(at)researchica(dot)com in your white list.
ORDERS & DELIVERY
You can place an order using Debit Cards, Credit Cards, NetBanking, and Bank Transfer. For Bank Transfer/ Invoice Request, kindly use the ‘Email Us' option available at the Research Details’ page underneath the pricing table.
delivery format in practice these days are: PDF, Excel, and PPT.

If you still need assistance over choosing a format, please feel free to reach us using the 'Contact Us' page —or by using the ‘Email Us’ link shared underneath the pricing table (available at every Research Details’ page).
Typically an electronic copy of the research would take upto 1-business day for delivery via email. In case of hard-copy deliveries, it can take anywhere from 5-15 days or more depending upon your location. The delivery email (in most cases) will be sent directly by the publisher.

Our support team will also run a follow up with you to confirm that you have received.
We strive to deliver all electronic purchases within 1 business day. However in selective cases where times zones may be different —or when a publisher may take extra days for delivery, our support team will keep the customer informed over delays alongwith any renewed timelines of deliveries.

To ensure a seamless 2-way correspondence so our emails reach each others’ inboxes, — not Spam/Trash folders, please whitelist our email address domains, which are @researchica.com and @researchica.org.
Yes. Researchica is powered with highly secured socket layer (SSL), real-time fraud detection, and virusfree software to ensure all our customers’ details (kyc, ordering, payment, etc.) remain absolutely safe and secure with us.
In order to ensure the successful delivery of your research order, please ensure that there is adequate room in your inbox to receive larger emails.

Also, check that your email account is configured to receive PDF. PPT, Excel, Word, etc. document attachments.

It may be necessary to contact your administrator to ensure the email will not be trapped by a spam filter.
Yes, the nature of the products we sell require us to receive full payment in advance; without this dispatch wouldn’t be possible.
Currently, we are not charging any taxes including UK or outside.
DISCOUNTS, REFUNDS, & CANCELLATION
There is absolutely no scope of refund once the price has been delivered.

There will absolutely be no scope of cancellation of an order or refund once the product has been dispatched or delivered.

When placing an order with Researchica, you agree to our Terms and Conditions which can be seen at https://www.researchica.com/terms-conditions.php
In general Researchica cannot accept the cancellation of an order once it has been placed.

When placing an order with Researchica, you agree to our Terms and Conditions which can be seen at https://www.researchica.com/terms-conditions.php
Not generally. Discounts however may be granted on a case by case basis depending upon the volume or specific products you wish to order.

You may contact our Customer Service Department with full details such as number or names of the products you’re planning to order. Our team will investigate whether a discount can be offered and revert back to you.
Sorry, we sell products in their entirety only.

We acknowledge many companies are doing this these days, but at Researchica we believe incomplete research or partial information can be taken out of context if sold selectively.
Sorry, we do not offer academic discounts or complimentary copies of any sort unless mentioned specifically in the research details.

Nevertheless we have seen many cases where a partner buys the research on company’s behalf and offers it complimentary as part of their sponsorship package.
Sorry, we do not offer complimentary copies of any product for sale on our website.

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Researchica Ltd. is registered in England & Wales with company #11301397 with address 71/75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK Tel: +44 2032397876
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